Fees & Information
Our aim is to provide the highest quality, yet affordable medical care for our patients for all levels of their health.
We are a mixed billing clinic offering a wide range of services with both male and female GPs. See below for which fees apply to you.
For more information on our fees or to check if you are eligible for bulk-billing please contact our reception staff on 07 3495 0118.
Bulk-Billed
Bray Park Family Doctors bulk bills the following patients
15 years and under (with a valid Medicare card)
DVA Patients
All valid Centrelink concession card holders
Standard Consult
Private Fee- $85
Medicare rebate $43.90
Telephone Consults
Short Telephone Consults
Private Fee- $55
Medicare rebate $20.05
Standard Telephone Consults
Private Fee- $85
Medicare rebate $43.90
Long Consult
Private Fee- $130
Medicare rebate $84.90
Childhood Immunisations
Bulk-billed for Medicare card holders for immunisations under the government schedule
Short Consults
Private Fee- $55
Medicare rebate $20.05
Prolonged Consult
Private Fee- $175
Medicare rebate $125.10
Clinic Policies
House Calls:
Depending on circumstances, a home visit may be organized for existing patients who are unable to attend the surgery. Private Fees apply. Please talk to reception staff for further information.
Payment:
We accept cash, EFTPOS, Visa or MasterCard. We do not accept American Express. Accounts are to be paid at time of consultation. Please ensure your bank details are registered with Medicare to ensure a prompt return of your rebate.
Results:
Patients are responsible for making a follow up appointment after having a blood test, X-Ray or other test. If the doctor does require to see you following a test you will receive notification from Hotdoc, our online booking software. If we are unable to contact you via HotDoc one our nurses/receptionists will call and advise you to make a follow up appointment in a time frame specified by the doctor. This can be made as in clinic face to face appointment or telehealth appointment if the patients fits the require medicare eligibility.
After Hours:
Outside of normal practice hours, we urge patients to call the After Hours Doctor on 13 7425 (13 SICK) who will provide house calls on weekends and public holidays. FOR EMERGENCIES ALWAYS CALL 000.
Privacy Policy:
A copy of our privacy policy can be seen by clicking here. A copy is also available at reception. Bray Park Family Doctors Privacy Policy
Reminders:
We are registered with National & State reminder services to offer reminders for Cervical Screening, repeat tests, health assessments, Qld breast screen. etc. Please advise your doctor if you do not wish to receive these.
Appointments:
Please call (07) 3495 0118 during business hours or book online 24/7 to make appointments. If you have 2 or more concerns, please make a longer consult. Please advise reception if you are booking in for a Cervical Screening, Immunisation, Procedure, Excision, Paperwork or if you are a New Patient. Please request if you require an interpreter.
Complaints:
If you are unhappy with the service we provide, please feel free to write to us, contact reception staff for the best point of contact. We treat all complaints with strict confidentiality and will attend to it ASAP. If you wish to take the matter outside the practice, please contact: 3495 0118.
Complaints:
You may also contact the OAIC. Generally, the OAIC will require you to give them time to respond before they will investigate. For further information visit www.oaic.gov.au or call the OAIC on 1300 363 992. Office of the Health Ombudsman- Telephone: 133 646- Web: www.oho.qld.gov.au
Call to book an appointment on 3495 0118 or click the link below to book online 24/7.
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